Retail Sales Manager
As one of the world’s leading refrigeration solutions providers, Lowe provides “refrigeration-as-a-service” to the world’s leading retailers. This one-of-a-kind approach allows retailers to modernize their refrigeration without disruption and delay. We do this by combining our vast inventory of modular equipment with leading experts in refrigeration design and project planning.
Key Responsibilities
Reporting into the Head of Retail, the Retail Sales Manager will play a key part in the success of the Retail division by working in close collaboration with sales team to grow existing accounts, identify new business opportunities and work with our marketing team to address industry trends and themes.
Other responsibilities include:
- Work closely with the Head of Retail to shape, implement and drive the day-to-day Retail sales strategy to achieve projected growth in line with the wider business goals.
- Manage and mentor the Retail Sales Team, providing guidance and support to encourage ongoing professional development.
- Align team and individual objectives to ensure targets are met.
- Identify new and existing opportunities by working with the sales team to further develop customer relationships and uncover new areas of growth.
- Develop and maintain an excellent understanding of key customer needs, maximizing potential sales opportunities.
- Be fully conversant in our solutions and advising clients on services and products through upselling and cross-selling.
- Accurately monitor and record all sales figures, produce monthly and quarterly sales reports.
- Understand industry-specific trends and landscapes.
- In line with Lowe brand, act with the highest degree of integrity and professionalism at all times.
Essential Skills and Experience
As a people-orientated organisation, the Retail Sales Manager must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Innovate and Accomplish.
In addition to Grocery Retail experience, this role requires the following skills and experience;
- Experience with refrigeration equipment, particularly in the grocery industry. You don’t need to be able to pipe up or design a system, but understanding of key trends and players in the industry is desired.
- Proven experience managing or developing sales team members
- Demonstrated experience of upselling and cross-selling product offerings and growing accounts.
- Experience of managing and developing a team of sales professionals.
- Demonstrable experience of achieving set sales targets.
- Strong customer facing skills at all levels.
- Strong communication and presentation skills.
- Excellent organisational and time management capability.
- Significant experience with CRM systems and reporting.
- Track record of working with internal marketing teams to help address customer needs, industry trends and developing targeted campaigns.
- Keen interest in working within a busy and diverse environment.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.
